It is a privilege to share my reverse mortgage knowledge with you and as a dedicated Reverse Mortgage Professional, it is my goal to provide the highest quality service you expect and deserve.  Understanding that there are many lenders looking for your business, I would like to share the top ten questions you should consider asking a lender in order to earn your business.

  1. Are you a member of the National Reverse Mortgage Lender’s Association (NRMLA)? They uphold Best Practices and enforce a Code of Conduct to make sure members treat seniors respectfully and ethically transact business.
  2. Are you Better Business Bureau accredited? What is your rating?
  3. How large is your company?
  4. Who provides your major financial backing?
  5. What is your personal mortgage experience and that of your company?
  6. Will I be pressured to purchase additional products?
  7. Can you offer competitive pricing?
  8.  How soon will my loan be processed?
  9.  Is your company published and respected by national media?
  10.  Do you service your loans?

Compare Generation Mortgage Company Answers:

  1. Yes. Our company founders are NRMLA architects and we also have several staff members who are NRMLA Board members.
  2. Yes. We are BBB A+ accredited and are Winners of the 2010 BBB of Metro Atlanta’s Torch Award for Marketplace Ethics and First Runner Up in Customer Service. Our passion to offer the best customer service enables us to be in this business for all the right reasons-enriching seniors’ lives. There is no greater satisfaction than knowing we have made a positive difference in the life of a senior and that we helped them maintain their self-reliance through a reverse mortgage.
  3. Generation Mortgage is the largest and highest ranked privately owned reverse mortgage lender in the nation.
  4. Guggenheim Partners, LLC, a renowned financial services firm with more than $100 billion in assets under supervision is our controlling shareholder.
  5. I have fifteen years of reverse mortgage experience and collectively, our staff has hundreds of years of extensive mortgage and reverse mortgage experience.
  6. NO.  Our only product line is the reverse mortgage so we can provide focused and outstanding service.
  7. We have competitive low-cost fixed and adjustable rate loans as well as Generation Plus®, our proprietary jumbo reverse mortgage loan which currently offers the highest payout in the nation for homes over $1.3 million.  We encourage you to consider all of your options, but this product isn’t the type of service in which you shop only for the lowest price. A company’s expertise, stability and superior service should be your foundation. You may find a lender who claims to save you $1,000 in pricing but if your loan doesn’t fund quickly, it can cost you more in cash as well as stress.
  8. Our goal is customer satisfaction and with that as our top priority, we have closed some loans within 30 days or less.
  9. We are happy to provide articles or links where Generation Mortgage is quoted in NBC and CNN Broadcasts, The Wall Street Journal, Kiplinger’s Retirement Report, LA Times, Chicago Tribune, Fox Business, Retirement Income Journal, US News and World Report, Investment News and more.
  10.  We service nearly all our loans, so we are with you throughout every step of the loan process.

Educational note:  I offer free Reverse Mortgage Seminars and Lunch & Learn workshops in your area. If would like a one-on-one meeting or to have a workshop held  at a local meeting, church group, or any other type of function, I welcome the opportunity to help educate you on this product that has changed peoples’ lives. Please call me at 1-909-524-8713!

Phil Goss is a Reverse Mortgage Professional, NMLS #162804, with Generation Mortgage Company.  Phil has been serving senior homeowners in Northeast Los Angeles County including Pasadena, West San Gabriel Valley and part of the high desert and Inland Empire for many, many years. The Southern California office is located in Glendora at 146 N. Glendora Ave, Suite 105.  For more reverse mortgage information with a free DVD, call toll free 1-866-359-1592 or visit Phil online for a free estimate and view customer testimonials at www.generationmortgagesocal.com  

 

 

Please take a moment to listen firsthand from one of my longtime customers. 

Better Business Bureau accredited. Equal Housing Lender. Licensed by the Department of Corporations under the California Residential Mortgage Lending Act; NMLS# 1319; © 2011 Generation Mortgage Company. All Rights Reserved.